Shipping
It is very important to us here at Faith Goods that you get what you ordered as quickly as possible. It takes about 3-6 business days to fulfill orders. Then you should add shipping times on top of that. Speed and price depends on product type and destination. It can get a bit confusing, that is why we made these tables to help you decide which shipping option is right for you.
Shipping Table:
To | Basic | Expedited |
USA | 3-5 business days via USPS after fulfillment | 1-3 business days via FedEx after fulfillment |
Canada | 5-7 business days via USPS after fulfillment | 1-5 business days via FedEx after fulfillment |
Worldwide | 10-20 business days via USPS after fulfillment | 1-5 business days via FedEx after fulfillment |
Returns
If you’re unhappy with the product you’ve received, then we’d be happy to take it off your hands, or replace it, provided you contact us within a week of receiving the product.
Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date.
Returns procedure
1. Write to us at adavis@day1.org to let us know what you’re unhappy with.
2. Wait for our response. We make sure to reply within 24 business hours. We’ll provide instructions for the returns procedure.